Privacy Policy

Effective Date: 23/07/2026

At RÀYON aesthetics (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

RÀYON aesthetics provides professional aesthetic, laser and semi-permanent makeup treatments.

Contact Details

RÀYON Aesthetics

The Lodge at Rose Cottage, The Hollows, Henfield, Bristol, BS36 2UU
Email: Enquiries@rayonaesthetics.co.uk
Telephone: 07985610310

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Information submitted through our contact or waiting list forms

  • Booking enquiries

  • Website usage information collected through cookies and analytics

If you become a client, we may also collect additional health and consultation information before treatment. This information is managed separately under our client privacy procedures.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Contact you regarding your enquiry

  • Send opening updates if you have joined our waiting list

  • Improve our website and services

  • Meet our legal and regulatory obligations

We will only send marketing emails where you have chosen to receive them, and you can unsubscribe at any time.

Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests in operating and improving our business

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website or booking systems. These providers are required to protect your information.

We may also disclose information where required by law.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Restrict or object to processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Website Security

We take reasonable measures to protect your information from unauthorised access, misuse or disclosure.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: enquiries@rayonaesthetics.co.uk